Access Statement

Introduction

Our Home is a Victorian town house set back from the road. It has six guest rooms The house is over one hundred and fifty years old and whilst we aim to meet the needs of all our guests, there are some period features which might make access difficult for people with limited mobility We have no ground floor guest rooms and therefore Agincourt Lodge is not suitable for wheelchair users.

Pre-Arrival

· We are located on the A445 Warwick to Leamington Spa road. We are ideally situated for those travelling by car, bus or train.

· The nearest shops are within easy walking distance as are many excellent eateries offering many different cuisines

· The nearest bus stop to Leamington is 1 minute walk away. The X17 bus to Leamington runs every 15 minutes during peak times.

· The nearest railway station is Warwick which is approximately 7 minutes walk away.

· Warwick Parkway railway station is approx 2 miles away. A taxi would be required to arrive from Warwick Parkway to Agincourt Lodge

· Leamington Spa railway station is approximately 2 miles away, again a taxi is the best option to travel from the station to Agincourt Lodge

· Taxis are usually available at the stations but we can book one for you in advance if required.

· There are several local taxi companies; we can make bookings in advance for you.

· We are unable to accommodate pets.

· Our website www.agincourtlodge.co.uk provides pictures of our accommodation and further information about the services we provide.

· We regret we do not have facilities to prepare documents in braille.

· You can contact us by telephone, e-mail or fax. Please see the “Contact Information” section of this document or "Contact Us" tab on the site for full details.

Arrival and Car Parking

· Please advise us of your anticipated arrival time so that we can be sure we are here to welcome you.

· Your accommodation is normally ready by 12.30. We ask that guests arrive before 12.00 or after 17.00. Early arrivals can pick up keys and park their car, however the room may not be ready. Arrival at other times by prior arrangement please.

· Parking is off road, on a level drive at the front of the property. We have further parking at the rear of the property.

· We offer assistance with luggage.

Main Entrance

· There are three steps of 9 inches up to the front door with a hand rail on one side.

· The front door is normally closed and requires a front door key to open it.

· Please ring door bell on your arrival.

Guest Accommodation – Public Areas

	The guest house is a Victorian Town House set back 50 metres from the road
	Reception desk in the hallway, where you will be asked to fill in a Guest Registration form.
	The hallway leads into a guest lounge and dining room where breakfast is served.
	Also from the hallway is the main staircase. This has 14 + 7stairs with a handrail up to the first floor bedrooms 1, 2 and 3. A further staircase with 16 stairs takes you up to guest rooms 5, 6 and 7

	All bedrooms, hallways and common area’s are carpeted.
	The rear garden is accessible on request. This is accessed from the front door, down four steps which leads to the garden gate.
	There is an extra toilet on the first level. This is available to guests during the day / evening
	We have six guest bedrooms of which three are on the first floor and three are on the second floor (please see section “Bedrooms” for more information).
	The guest house is centrally heated throughout but temperatures can be adjusted in each room to suit individual requirements.

Hallway, Lounge and Dining Room

	Guests are welcome to use the lounge at any time.
	The lounge has two sofas and two single lounge chairs. This room has a television and a DVD / CD player.

	A selection of local information, maps and magazines are available in the hallway and lounge.
	Breakfast is served in the dining room.

Bedrooms

	The three bedrooms 1, 2 and 3 on the first floor are all with king size four poster beds.
	Rooms 1 and 2 are conventional four posters with drapery around the top. Room 3 is a French four poster, this has four decorative posts and no top.
	The three bedrooms 5, 6 and 7 on the second floor have standard double beds
	All beds are accessible from both sides (except room 6 single beds)
	There are en suite facilities consisting of a shower, WC and wash basin in all rooms with the exception of room 7. Room 7 has a washbasin in the room and it’s own private (not shared) facilities across the hallway.
	Room 6 is our family room. This has a standard double and two single beds.
	Compliment tray including tea, coffee, hot chocolate and snack are provided in all rooms (complimentary bottled water is also provided in rooms 1, 2 and 3). Fresh milk is available on request.
	All bedrooms have double glazed windows.
	Clock / Radio alarms, TV and hairdryers are in all rooms.
	Iron / Ironing board, Toothbrush / toothpaste, Sewing Kit and First Aid available on request.
	Our beds are normally made with duvets. All pillows are synthetic
	Blankets are available if preferred. Please request before your arrival if required.
	There is a wardrobe, chest of drawers and dressing table with stool in each room.
	All bedrooms have one or two additional seats.
	There is a folder in each bedroom which contains further information about the guest house and details of emergency contacts including doctors and hospitals.

Gardens

We have a large rear garden with patio, lawns, fish pond with bridge over, flower beds and fruit trees.

Guests are very welcome to enjoy our garden on request.

Additional Information

	There are fire extinguishers in the entrance hall and in the hallways on the first and second floors
	In the event of a fire the fire alarm will sound. Please advise us if you have a hearing impairment and might not hear this.
	The building can be evacuated via the front door at the bottom of the guest stairs. (Please read Fire Procedure on the back of the bedroom door)
	We do not permit smoking in any area of the house.
	We are happy to cater for special diets or any particular likes or dislikes. Please advise us of these before your arrival.
	We are happy to refrigerate any medication. We can also keep any perishables (such as milk) in our fridge for a limited period.
	Mobile phone reception at the guest house is good.
	Free Wi Fi is available throughout the building.

Contact Information

	Address: Agincourt Lodge, 36, Coten End, Warwick. CV34 4NP
	Telephone/fax number: is 01926 499399. When we are away from home this number is diverted to our mobile phone.
	E-mail address: enquiries@agincourtlodge.co.uk
	Website: www.agincourtlodge.co.uk
	We are open generally all year with the exception of Christmas and New Year. We do however take occasional days off.

If you require further details or have any comments about the services we provide do not hesitate to contact us.